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๐ค Eligibility & Accounts
- Users must be 18+ and legally capable of entering contracts under Indian law.
- One account per user; multiple accounts to bypass bans are prohibited.
- Users are responsible for their own account security. Unauthorized access should be reported to support@taskmarket.in.
๐ Seller Rules
- Services can be listed across categories like Web Design, Development, AI Services, Marketing, Photography, etc.
- Listings must be accurate, original, and law-abiding.
- All pricing is in Indian Rupees (INR); sellers set their own prices.
- TaskMarket charges a platform service fee (shown in the Seller dashboard) on completed orders.
- Sellers are solely responsible for paying their own income tax on earnings.
๐ผ Buyer Rules
- Orders are confirmed upon successful payment.
- All communication must stay within the platform โ taking conversations off-platform to avoid fees is a violation.
- Buyers can leave honest reviews after order completion; false or malicious reviews are prohibited.
๐ณ Payments & Fees
- Supported methods: UPI, net banking, debit/credit cards.
- GST may be added at checkout; each user handles their own tax filings.
- Payment disputes must be raised within 7 days at support@taskmarket.in.
๐ Cancellations & Refunds
- Orders can be cancelled if the seller fails to deliver, the work doesn't match the listing, or both parties mutually agree.
- Refunds are at DoTasks' discretion and credited within 5โ10 business days.
- Completed and approved orders are generally non-refundable unless fraud is established.
๐ฆ Intellectual Property
- Buyers receive a non-exclusive license to use deliverables upon full payment, unless full ownership/commercial rights are explicitly agreed upon in writing.
- Uploading content to the platform grants DoTasks a royalty-free license to display and promote it.
- Copyright complaints can be sent to support@taskmarket.in.
๐ซ Prohibited Conduct & Services
Users cannot engage in fraud, impersonation, harassment, fee circumvention, or bot usage. Prohibited services include adult content, fake reviews/followers, academic dishonesty, hacking tools, illegal goods, and anything violating Indian or international law.
โ๏ธ Liability & Legal
- TaskMarket is a marketplace only โ not a party to service agreements between users.
- Platform is provided "as is" with no warranties.
- DoTasks' maximum liability is capped at fees paid in the 3 months before the claim.
- Users agree to indemnify DoTasks against claims arising from their use or violations.
- Governed by Indian law; disputes go to arbitration under the Arbitration & Conciliation Act, 1996, with seat in India.
๐ฌ Contact & Grievance
- Grievance Officer (per IT Act, 2000): support@taskmarket.in โ responds within 30 days.
- General contact: support@taskmarket.in or dotasks.in/marketplace/contact-us